Reference

How lining4d Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you use your account, how we protect it, and what choices you have. Availability of our services depends on local law and eligible regions in Indonesia.

Account data protectedDANA, OVO, GoPay wallet info securedYour rights, clearly statedNo data sold to third parties
lining4d How lining4d Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We use a combination of technical controls and process standards to keep your account data safe. SSL encryption covers all data in transit. Session tokens expire after inactivity so your account stays closed on shared devices. Here is what we do across four key areas.

Cookies and Tracking

We use session cookies to keep you logged in across mobile and browser. Analytics cookies track page behaviour in aggregate only — never tied to your wallet or payment details.

Account Security

Login uses OTP verification sent to your registered number. Suspicious access attempts trigger a lock on your account, and you will be notified immediately to review and reset.

Data Retention

We keep your account and transaction data for as long as required by applicable law. When retention is no longer required, records are deleted or anonymised in line with our internal schedule.

Your Rights and Requests

You can request a copy of your data, ask us to correct inaccurate details, or raise a deletion request where local law allows. All requests are handled through our support channels.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about this policy, want to request a copy of your data, or need to correct something on your account, our support team can help. Reach us through live chat in the account menu, by email, or via the help form on this site. We aim to respond to all data-related requests within a reasonable time consistent with applicable law.

Live Chat Open the account menu and tap the chat icon. A support agent will walk you through any data query or access request directly.
Email Support Send your data request or privacy question to our support email address shown in the account help section. Include your registered account details.
Help Form Use the contact form on the support page for written privacy requests. Attach any relevant account information so we can locate your record quickly.

Common Questions About This Privacy Policy

These are the questions we hear most often about how lining4d handles personal data. If your question is not here, reach us through live chat or the help form.

We collect your name, contact details, login credentials, and the e-wallet references you use for DANA, OVO, or GoPay transactions. Device and session data is also logged for security purposes.

Yes. Payment references are stored in encrypted form and used only to process your deposits and withdrawals. We do not share wallet details with unrelated third parties under any circumstances.

Yes, you can request a full data export via our support team. Submit your request through live chat or the help form, including your registered account details so we can locate your record.

Retention periods follow applicable law and our internal audit policy. Once the required period ends, records are deleted or anonymised. You can ask support for specifics about your own account.

We use session cookies for login continuity and aggregate analytics cookies. Session cookies are required for your account to work. Analytics cookies can be reviewed in your browser's cookie settings at any time.

Contact us immediately through live chat or the support email address in the account help section. We investigate all data concerns promptly and will confirm the outcome of our review to you directly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.